THX Spatial Audio is an audio enhancement and tuning utility available as a premium purchase for all Windows devices. However, Audio Enhancer can run into problems and stop working, leaving you with no sound.
If you do not experience any sound from THX Spatial Audio, this may be due to an incorrectly configured default playback device or incompatibility. Here are some troubleshooting steps to help you fix this problem and get THX Spatial Audio working again.
1. Run Windows Audio Troubleshooter
The Windows Audio Troubleshooter can find and fix common audio problems with system sound and audio devices. For example, this should be one of your first ports of call if you’re looking to fix no audio on Windows 11.
The troubleshooter will scan the system for problems and then recommend fixes accordingly.
2. Check Your Sound Output Device
You can set your preferred sound output device in the THX spatial audio interface. Since THX Spatial Audio sends audio to your audio device through its interface, you’ll need to set it as the default audio output device on your PC.
Luckily, you can easily switch between audio output devices in Windows 11. Follow these steps to test and set THX Spatial Audio as your default audio output device.
That’s it. Next, click on the Test THX Spatial Audio option to see if the sound is working or not. That said, if the problem is limited to a specific game title, check whether your game is supported by THX Spatial Audio. You can search the list of games for compatible titles.
3. Set your default audio device to Sound
You can also set THX Spatial Audio as your default sound output device from the Sound dialog. Useful if you are unable to change the default output device from the Taskbar/Action Center.
4. Repair Your Razer THX Spatial Audio App
Razer desktop apps come with built-in repair tools. You can use it to fix any problems with the THX Spatial Audio app, such as driver or application file corruption.
After repair, you may find all your audio devices disabled in the taskbar. This problem can occur when the repair tool suddenly stops critical audio services during the repair.
To fix the problem, right-click on the muted speaker icon in the taskbar and select Troubleshoot sound problems. This will launch the Windows Audio Troubleshooter. Follow the on-screen instructions and apply the recommended fixes to restore audio to your PC.
5. Reinstall THX Spatial Audio
You can uninstall and reinstall the THX Spatial Audio app to fix problems caused by glitches and other driver issues. Once removed, you can download the latest version from the Razer website and install the app.
Additionally, if you have Razer Synapse installed, check if there is an update available. To do so, launch the app and click on the Settings (gear) icon at the top of the toolbar. Then open the About tab and click on Check for Updates.
5. Install Pending Windows Updates
Keeping your Windows computer up to date can help you fix compatibility issues. This may also include an update for your audio device drivers. Check if you have pending Windows Updates and install them to see if it helps resolve the error.
6. Update or Reinstall Your Audio Drivers
Incompatibility of the audio driver with the THX Spatial Audio software may result in device malfunction. To fix the problem, check if an audio driver update is available. If not, try reinstalling the existing driver to see if that helps resolve the issue.
Reinstall THX Spatial Audio on Windows 11
THX Spatial Audio offers an excellent set of audio tuning features. However, the app can run into problems and stop working due to various reasons. Apply the recommended fixes and see if it helps resolve the issue.
If the problem persists, consider switching to a different audio enhancement utility. DTS Sound Unbound and Windows Sonic DeskFX Audio Enhancer are some good options for Windows OS.